Toll free numbers

Toll-free numbers are telephone numbers that allow callers to reach businesses or individuals without incurring any charges. Instead, the recipient (the owner of the toll-free number) bears the cost of the call. While the concept is similar across countries, the specific details can vary.

Service Providers: ACOM as telecommunication service provider facilitates the issuance and management of toll-free numbers. Businesses typically subscribe to these services to set up and maintain their toll-free lines.

Prefix Identification: Toll-free numbers often start with specific prefixes, such as 800, 888, 877, 866, etc. The exact prefix varies by country.

Global Recognition: Some toll-free numbers can be dialed internationally, allowing businesses to have a single toll-free number that customers worldwide can use to reach them.

Business Accessibility: Toll-free numbers are commonly used by businesses to encourage customer inquiries, support, and feedback. They are especially useful for services that deal with customers across different locations.

Cost Coverage: The cost of the call is borne by the owner of the toll-free number, making it an attractive option for customer service lines and helplines.

Routing to Destination: The call is then routed through the PSTN to reach the recipient's phone number or device.

Regulatory Differences: Each country may have its own regulations and rules regarding toll-free numbers. This includes the availability of certain prefixes, eligibility criteria for obtaining a toll-free number, and the specific costs associated with operating one.

Memorability: Toll-free numbers are often chosen for their ease of memorization, helping businesses establish a recognizable and accessible contact point for customers.

Remember, while toll-free numbers are widely used and recognized, the specific regulations and availability can vary from country to country. It's important for businesses to check with local telecommunication authorities or service providers to understand the specific requirements and options for toll-free numbers in a particular region.